Communication Error Codes - Data Interchange

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EPIC

Communication Error Codes

VM-0001-09

Copyright Data Interchange Plc Peterborough, England, 2012.

All rights reserved. No part of this document may be disclosed to third parties or reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of Data Interchange Plc.

About this book: This book describes system messages that are issued to the EPIC User & Administrator and system messages that are recorded in the EPIC log files.

Who this book is for: This book is intended for people who need to understand and make use of system messages issued by EPIC.

What you need to use this book: You should be familiar with using EPIC and you should be familiar with the business processes within your organization and with basic computer operation.

Related Publications: Administrator’s Guide

VM-0001-04

User’s Guide

VM-0001-05

Table of Contents 1

Communication Error Codes .................................................................. 1 1.1 1.1.1 1.1.2 1.1.3 1.2 1.3 1.4

OFTP Cause and Diagnostic Codes ................................................................... 1 ESID Error Codes .......................................................................................... 1 SFNA/EFNA Error Codes ............................................................................... 3 ISDN Clearing Cause Codes .......................................................................... 5 CAPI Errors ........................................................................................................ 7 X.25 Clearing Cause Codes.............................................................................. 11 X.25 Diagnostic Codes ..................................................................................... 13

Communication Error Codes

iii

1

Communication Error Codes

1.1

OFTP Cause and Diagnostic Codes

1.1.1

ESID Error Codes The ESID (End session ID) error codes are set by the OFTP protocol at session termination. Code (Decimal)

Problem

Description

00

Normal Session Termination

No problem has occurred.

01

Command not An exchange buffer was received, containing recognised an invalid OFTP command. The OFTP monitor at the remote does not conform correctly to the OFTP standard. Get your trading partner to correct the problem at their end.

02

Protocol violation

03

User code not A Start Session (SSID) command contains an known to unknown or invalid Identification Code. Make system sure you and your partner have the EDI codes of the sender and recipient set up correctly.

04

Invalid password

05

Local site There is an emergency shutdown in process emergency and sessions are being terminated. close down

06

Command contained invalid data

07

Exchange An exchange buffer has been received that has Buffer size an invalid size. If the exchange buffer contains

An OFTP command has been received that is invalid at this point in the protocol flow. e.g. an SSID was received inside a file transmission. Get your trading partner to correct the problem at their end.

A Start Session (SSID) command contains an invalid password. Make sure you and your partner have the Send and Receive passwords set up correctly.

An OFTP command contained invalid data, e.g. a field that should contain a 'Y' or 'N' contained something else; or a numeric field contained alphabetic characters.

Communication Error Codes

1

Code (Decimal)

2

Problem

Description

error

an OFTP data command, then the exchange buffer size exceeds that negotiated at session start-up. If the exchange buffer contains an OFTP command then the size of the exchange buffer is inconsistent with the size of the OFTP command.

08

Resources not While processing an OFTP command, available resources needed within the computer system could not be made available. e.g. memory allocation for the processing of a received OFTP exchange buffer could not be allocated. This type of problem is machine dependent and can normally be overcome by retrying the communications.

09

Time-out

10

Mode or This situation can occur when both OFTPs capabilities specify 'incoming only' or both specify 'outgoing only' for the direction of file transfer. Clearly it is not practical to continue in such an event.

11

Invalid challenge

The Authentication Response (AURP) to an Authentication Challenge (AUCH) command was not correctly signed. This is probably because the wrong certificate has been used.

12

Secure authentication required

In the Start Session (SSID) command, the caller has requested authentication but the trading partner does not support it. Agree between yourselves whether authentication is to be used.

99

Unspecified abort code

An error or event occurred for which no specific code is defined.

An OFTP command has not been acknowledged for a significant period of time. Normally this is caused by computer overload at the remote end or an invalid configuration, either locally or remotely.

Communication Error Codes

1.1.2

SFNA/EFNA Error Codes These codes are set during communications by the OFTP protocol at the start of a file (SFNA = Start File Negative Acknowledgement) and end of a file (EFNA = End File Negative Acknowledgement). Code (Decimal)

Problem

Description

00

File successfully processed

No problem has occurred.

01

Invalid filename

The virtual filename does not contain valid ODETTE characters. Ensure that only upper case alphabetic characters, numbers 0 to 9 and characters & ()-./ are used.

02

Invalid destination

The destination EDI code (file or message node) is not profiled in the Comms Manager section of the Administrator.

03

Invalid origin

The origin EDI code (file or message node) is not profiled in the Comms Manager section of the Administrator.

04

Storage record The storage format for the virtual file cannot be format not supported by the destination. This would occur supported if, for example, a Variable length record was sent to a machine that could only handle Fixed length records.

05

Maximum The maximum record length that the record length destination machine can handle has been not supported exceeded.

06

File size is too The file is too large for either the OFTP or the large remote site to handle.

10

Invalid count

record The 'Number of records' field, stored on the EFID, does not match the number counted during the transmission.

11

Invalid count

byte The 'Number of bytes' field, stored on the EFID, does not match the number counted during the transmission.

12

Access method failure

The remote site has had a problem storing the virtual file. This is often caused by the receiver running out of disk space.

Communication Error Codes

3

4

Code (Decimal)

Problem

Description

13

Duplicate identity

14

File direction A sender only cannot receive a file and vice refused versa.

15

SFNA : Cipher If present in a SFNA, the algorithm used to suite not sign/encrypt the file is not supported. Agree supported with your trading partner which cipher suite you will use. EFNA : Invalid signature If present in an EFNA, the signature failed verification. The file has become corrupted.

16

SFNA : If present in a SFNA, the receiver does not Encrypted file want files to be encrypted. not allowed If present in an EFNA, the file could not be EFNA : decrypted. It has become corrupted. Decryption failed

17

SFNA : If present in a SFNA, the receiver requires files Unencrypted to be encrypted. file not allowed If present in an EFNA, the file could not be EFNA : decompressed. It has become corrupted. Decompressio n failed

18

Compression not allowed

The receiver does not support advanced OFTP compression.

99

Unspecified reason code

There has been an error that does not fit into any of the above categories.

file The Virtual filename, Date, and Time should be unique. This message states that a second virtual file has been transmitted with exactly the same name, date and time as an existing file.

Communication Error Codes

1.1.3

ISDN Clearing Cause Codes These codes appear as a result of an ISDN call clearing. Code (Hex)

Code (Dec)

Description

00

00

No cause available.

01

01

Unassigned (unallocated) number.

02

02

No route to specified transit network.

03

03

No route to destination.

06

06

Channel unacceptable.

07

07

Call awarded and being delivered in an established channel.

10

16

Normal call clearing.

11

17

User busy.

12

18

No user responding.

13

19

User alerting, no answer.

15

21

Call rejected.

16

22

Number changed.

1A

26

Non-selected user clearing.

1B

27

Destination out of order.

1C

28

Invalid number format.

1D

29

Facility rejected.

1E

30

Response to status enquiry.

1F

31

Normal, unspecified.

22

34

No circuit/channel available.

26

38

Network out of order.

29

41

Temporary failure.

2A

42

Switching equipment failure.

2B

43

Access information discarded.

Communication Error Codes

5

6

Code (Hex)

Code (Dec)

Description

2C

44

Requested channel not available.

2F

47

Resource unavailable.

31

49

Quality of service unavailable.

32

50

Requested facility not subscribed.

39

57

Bearer capability not authorised.

3A

58

Bearer capability not available.

3F

63

Service or option not available.

41

65

Bearer capability not implemented.

42

66

Channel type not implemented.

45

69

Channel type not implemented.

46

70

Only restricted digital info capability available.

4F

79

Service or option not implemented.

51

81

Invalid call reference value.

52

82

Identified channel does not exist.

53

83

A suspended call exists, but not this id.

54

84

Call identity in use.

55

85

No call suspended.

56

86

Call with this id has been cleared.

57

87

Incompatible destination.

5B

91

Invalid transit network selection.

5F

95

Invalid message specified.

60

96

Mandatory information element missing.

61

97

Message type non-existent.

62

98

Message not compatible with call state.

63

99

Info element non existent.

Communication Error Codes

1.2

Code (Hex)

Code (Dec)

Description

64

100

Invalid info element contents.

65

101

Message not compatible with call state.

66

102

Recovery on time expiry.

6F

111

Protocol error, unspecified.

7F

127

Interworking, unspecified.

CAPI Errors These codes indicate problems in CAPI communications. Code

Description

0x0001

NCPI not supported by current protocol, NCPI ignored

0x0002

Flags not supported by current protocol, flags ignored

0x0003

Alert already sent by another application

0x1001

Too many applications

0x1002

Logical block size too small, must be at least 128 bytes

0x1003

Buffer exceeds 64 Kbytes

0x1004

Message buffer size too small, must be at least 1024 bytes

0x1005

Max. number of logical connections not supported

0x1006

Reserved

0x1007

The message could not be accepted because of an internal busy condition

0x1008

OS Resource error (e.g. no memory)

0x1009

COMMON-ISDN-API not installed

0x100a

Controller does not support external equipment

0x100b

Controller does only support external equipment

0x1101

Illegal application number

0x1102

Illegal command or subcommand or message length less than 12

Communication Error Codes

7

8

Code

Description octets

0x1103

The message could not be accepted because of a queue full condition

0x1104

Queue is empty

0x1105

Queue overflow, a message was lost

0x1106

Unknown notification parameter

0x1107

The message could not be accepted because of an internal busy condition

0x1108

OS resource error (e.g. no memory)

0x1109

COMMON-ISDN-API not installed

0x110a

Controller does not support external equipment

0x110b

Controller does only support external equipment

0x2001

Message not supported in current state

0x2002

Illegal Controller/PLCI/NCCI

0x2003

Out of PLCI

0x2004

Out of NCCI

0x2005

Out of LISTEN

0x2006

Out of FAX resources (protocol T.30)

0x2007

Illegal Message parameter coding

0x3001

B1 protocol not supported

0x3002

B2 protocol not supported

0x3003

B3 protocol not supported

0x3004

B1 protocol parameter not supported

0x3005

B2 protocol parameter not supported

0x3006

B3 protocol parameter not supported

0x3007

B protocol combination not supported

0x3008

NCPI not supported

0x3009

CIP Value unknown

Communication Error Codes

Code

Description

0x300a

Flags not supported (reserved bits)

0x300b

Facility not supported

0x300c

Data length not supported by current protocol

0x300d

Reset procedure not supported by current protocol

0x3301

Protocol error layer 1 (broken line or B-channel removed by signalling protocol)

0x3302

Protocol error layer 2

0x3303

Protocol error layer 3

0x3304

Another application got that call

0x3311

Connecting not successful (remote station is no FAX G3 machine)

0x3312

Connecting not successful (training error)

0x3313

Disconnected before transfer (remote station does not support transfer mode, e.g. resolution)

0x3314

Disconnected during transfer (remote abort)

0x3315

Disconnected during transfer (remote unsuccessful repetition of T.30 commands)

0x3316

Disconnected during transfer (local tx data underrun)

0x3317

Disconnected during transfer (local rx data overflow)

0x3318

Disconnected during transfer (local abort)

0x3319

Illegal parameter coding (e.g. SFF coding error)

0x3481

Unallocated (unassigned) number

0x3482

No route to specified transit network

0x3483

No route to destination

0x3486

Channel unacceptable

0x3487

Call awarded and being delivered in an established channel

0x3490

Normal call clearing

0x3491

User busy

Communication Error Codes

procedure

error,

e.g.

9

10

Code

Description

0x3492

No user responding

0x3493

No answer from user (user alerted)

0x3495

Call rejected

0x3496

Number changed

0x349a

Non-selected user clearing

0x349b

Destination out of order

0x349c

Invalid number format

0x349d

Facility rejected

0x349e

Response to STATUS ENQUIRY

0x349f

Normal, unspecified

0x34a2

No circuit / channel available

0x34a6

Network out of order

0x34a9

Temporary failure

0x34aa

Switching equipment congestion

0x34ab

Access information discarded

0x34ac

Requested circuit / channel not available

0x34af

Resources unavailable, unspecified

0x34b1

Quality of service unavailable

0x34b2

Requested facility not subscribed

0x34b9

Bearer capability not authorized

0x34ba

Bearer capability not presently available

0x34bf

Service or option not available, unspecified

0x34c1

Bearer capability not implemented

0x34c2

Channel type not implemented

0x34c5

Requested facility not implemented

0x34c6

Only restricted digital information bearer capability is available

Communication Error Codes

1.3

Code

Description

0x34cf

Service or option not implemented, unspecified

0x34d1

Invalid call reference value

0x34d2

Identified channel does not exist

0x34d3

A suspended call exists, but this call identity does not

0x34d4

Call identity in use

0x34d5

No call suspended

0x34d6

Call having the requested call identity has been cleared

0x34d8

Incompatible destination

0x34db

Invalid transit network selection

0x34df

Invalid message, unspecified

0x34e0

Mandatory information element is missing

0x34e1

Message type non-existent or not implemented

0x34e2

Message not compatible with call state or message type non-existent or not implemented

0x34e3

Information element non-existent or not implemented

0x34e4

Invalid information element contents

0x34e5

Message not compatible with call state

0x34e6

Recovery on timer expiry

0x34ef

Protocol error, unspecified

0x34ff

Interworking, unspecified

X.25 Clearing Cause Codes These codes appear in the X.25 Clear packet. Code (Hex)

Code (Dec)

Problem

Description

00

00

DTE Clearing

The remote cleared the session. If the associated diagnostic code is non zero, then the remote is abnormally terminating

Communication Error Codes

11

Code (Hex)

Code (Dec)

Problem

Description the session.

12

01

01

Number busy

All incoming logical channels at the remote are busy. The call should be tried again later.

03

03

Invalid call

Invalid call.

05

05

Number unknown

An NUA has been specified that does not exist.

09

09

Out of order

The equipment at the remote end is not active. Either their computer is powered off or their X.25 link level 2 protocol has not been activated.

0B

11

Access barred

The remote is part of a Closed User Group to which you do not belong.

0D

13

Not obtainable

Not obtainable.

11

17

Remote procedure error

A problem exists between the remote DTE and the network. This is a remote problem and is normally as a result of an invalid remote configuration.

13

19

Local error

A problem exists between the local DTE and the network. This is a local problem and is normally as a result of an invalid local configuration.

15

21

RPOA order

19

25

Reverse charging not subscribed

Reverse charging not subscribed.

21

33

DTE incompatible call

DTE incompatible call.

29

41

Fast select subscribed

Fast select not subscribed.

39

57

Ship absent

procedure

out

of

not

Recognised Public Operating Agency.

Ship not in port (offshore).

Communication Error Codes

1.4

X.25 Diagnostic Codes These codes appear in the X.25 Clear packet as the X.25 clearing diagnostic. Code (Hex)

Code (Dec)

Description

00

00

No additional information.

01

01

Invalid P(S).

02

02

Invalid P(R).

10

16

Packet type invalid.

11 12 13 14 15 16 17 18 19 1A 1B 1C 1D

17 18 19 20 21 22 23 24 25 26 27 28 29

Packet type invalid for Packet type invalid for Packet type invalid for Packet type invalid for Packet type invalid for Packet type invalid for Packet type invalid for Packet type invalid for Packet type invalid for Packet type invalid for Packet type invalid for Packet type invalid for Packet type invalid for state D3.

20

32

Packet not allowed.

21 22 23 24 25 26 27 28 29 2A 2B 2C

33 34 35 36 37 38 39 40 41 42 43 44

Unidentifiable packet. Incoming call received on one-way channel. Clear or Call packet received on a PVC. Packet on unassigned logical channel. Reject not subscribed to. Packet received too short. Packet received too long. Invalid GFI. Restart packet on LCN zero. Illegal fast select packet. Unauthorised Interrupt CONF packet received. Unauthorised Interrupt packet received.

30

48

Timer expired : on Clear request.

31 32

49 50

Timer Timer

Expired; Expired;

Communication Error Codes

state state state state state state state state state state state state

R1. R2. R3. P1. P2. P3. P4. P5. P6. P7. D1. D2.

Incoming Call. Clear Indication.

13

14

Code (Hex) 33 34

Code (Dec) 51 52

Description

40

64

Unspecified Call Set-Up Problem.

41 42 43 44

65 66 67 68

Facility code not Invalid facility Invalid Called Invalid Calling Address.

70

112

Inter network problem.

80

128

Reserved for network.

90

144

DTE/DCE congestion.

91 92 93 94 95 96 97 98 9F

145 146 147 148 149 150 151 152 159

Received fast select CLEAR request. Line restarting fast select CLEAR request. Invalid RESTART conf in state R3. Loop trunk lines detected. Invalid length trunk restart. Call quota distribution clear. Reconnect multiple race. Reconnect time-out. Network table overflow.

A0 A1 A2 A2 A3 A4 A5 A5 A7 A8 A9 AA AB AC AF

160 161 162 162 163 164 165 165 167 168 169 170 171 172 175

Non-zero RESET cause from DTE. Data packet too long. INTERRUPT packet too long. DTE not operational. INT. packet too short, no user data. INT. confirmation packet too long. RR packet too long. RNR packet too long. RESET packet too long. RESET confirmation packet too long. Invalid Q bit in data packet. Packet window range exceeded. Invalid P(S). Invalid P(R) RESET packet to short, no cause.

B0

176

REJECT packet too long.

B2 B3 B4

178 179 180

Unsuccessful Non-reconnect Second ID

Timer Expired; Reset Indication. Timer Expired; Restart Indication.

allowed. parameter. Address.

reconnection resync. call in state C1. packet from DTE.

Communication Error Codes

Code (Hex) B5 B6 B7 B8 B9 BA BB BC BD BE BF

Code (Dec) 181 182 183 184 185 186 187 188 189 190 191

Description

C3 C4 C6 C7 C8 C9 CA CB CC CD

192 193 194 195 196 197 198 199 200 201

User data field too long. No buffer available. FACILITY negotiation invalid. Mandatory utility not input. Buffer not available for TNIC. Overflow of TNIC in buffer. DTE line congested. Table error in packet procedures. Insert table overflow. Delete table overflow.

D3 D4 D5 D6 D7 D8 D9 DA DB DC DD DE DF

211 212 213 214 215 216 217 218 219 220 221 222 223

Invalid event in state D1. Call collision on trunk line. No buffer available in end control block. Call collision on DTE line. DTE restart. Call request to trunk line time-out. Reconnect set-up timed out. Invalid output side state. Error detected in blind packet Q proc. RESET ind. re transmission count expired. Invalid output side state. Blind buffer queue overflow in state D4. Blind buffer queue overflow in state C1.

E0 E1 E2 E4 E5 E7 E8 E9

224 225 226 228 229 231 232 233

Blind buffer queue overflow in state C2. CLEAR packet byte count invalid. Non-zero CLEAR cause. Call collision. Invalid TP load request call packet. Routing loop detected. PVC call request failure. Reconnect call request failed.

Bad data transfer state in reconnect. Packet format invalid. FACILITY byte count too large. Invalid packet detected. FACILITY/UTILITY field byte count > 63. Outgoing calls barred. Incoming calls barred. Clearing of PVC. Called address too long. Called address too short. Calling address too short.

Communication Error Codes

15

16

Code (Hex) BE EC ED EE EF

Code (Dec) 235 236 237 238 239

Description

F0

240

Address not in routing tables.

F1 F2 F3 F4 F5 F6 F7 F8 F9 FA FB FC FD FE FF

241 242 243 244 245 246 247 248 249 250 251 252 253 254 255

Routing table change during call routing. No LC available on fake trunk. Remote DTE down on a PVC. Invalid control block event detected. Invalid packet received : state D4. Invalid packet received : state D5. Invalid packet received : state P8. Internal processing failure. Invalid RESTART indication received. Line status change in state R5. Invalid packet received : state R5. Invalid packet received : state R4. Line status change in state R3. Line status change in state R2. Line status change in state R1.

No buffer Call redirection No path to Call routed to Call cannot be re-routed.

Communication Error Codes

available. CLEAR. route call. DTE line.

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Communication Error Codes - Data Interchange

EPIC Communication Error Codes VM-0001-09 Copyright Data Interchange Plc Peterborough, England, 2012. All rights reserved. No part of this docu...

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